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FAQ
Q:
How can I order products from Twist-Ease?
Q:
How will my order
ship?
A:
Order online from our Product Store.
Toll free; 1-888-623-8390 in the USA or Canada.
Phone: 763-543-9003
Fax: 763-543-9004
E-mail: trisha@twistease.com
By mail: 3318 Winpark Drive, Crystal, MN 55427-2063
A:
Most orders will ship via FedEx or USPS depending on delivery location and time requirements. For higher volume orders, we utilize a variety of freight companies. Additional shipping charges may apply on shipments outside the continental US.
We will work with you to find out what works best.
Q:
How can I pay for
my order?
Q:
Can I get product
samples/information?
A:
Credit card (VISA, MasterCard, American Express, Discover), Cash on Delivery (COD), Cash in Advance, or establish a line of credit with us. Please e-mail us for more details
A:
Absolutely. Twist-Ease can provide samples of almost any product. Call 1-888-623-8390, e-mail, or fill out our contact form.
Q:
I am located outside of the US/Canada, how can I order?
Q:
What do I do about damaged/defective products
A:
Get in touch with us. Shipping outside of the United States and Canada is less common for us. We will work with you to find the best and cheapest option to get you what you need.
A:
CONTACT US. Twist-Ease would be glad to replace the damaged or defective dispenser at no charge to you.
Defective product can be returned for a full refund. Other returns will be accepted for 30 days from date of purchase. Please call toll free 1-888-623-8390 for shipping instructions.